Answer: Any Wisconsin resident or Wisconsin property owner may apply for a free library card. This card entitles you to check out materials, place holds, access the internet on our public computers and make use of other services. Your library card will expire annually so that we can assure we have the most current information. Should you find your card expired, please call your home library location to update.
Even if you already have a card from your local Wisconsin library, we will issue you one from ours so we will have you in our system.
Out-of-State residents may obtain a card for a fee based on the length of time they wish to use the card
Regardless of residence, anyone may use the materials in the library without fee and may take advantage of our trained staff members as a resource to find materials or information.
To apply for a library card, a proof of current address is required. Parent or Guardian proof of address will also be required for minors to register for a card. We will accept the following if they have your current address:
Please note - During this current period of time, we are also offering a contactless card sign-up. Please allow up to 72 hours to receive a response after completing this form.
Answer: All La Crosse County Library collections contain a variety of the following:
There is a limit of 100 items that may be checked out on one card.
The check-out period for most materials is 21 days. Movies and magazines (for adults) circulate for seven days or as marked.
A library card is required to check out all materials.
Materials may be renewed for an additional check-out period, as long as no one is waiting for them.
Fines of over five dollars must be paid before items may be renewed, additional materials may be checked out, or the Internet used.
Renewals may be made in person at the library or over the phone. You can also renew through your account online.
Answer: The lending period ranges from 7 to 21 days, depending on the item:
Media - Loan Period
- Movie Sets (Series/Season)
- Book Sets
- Family Fun Bags
- Hot Spots
Interlibrary loan lending periods vary.
Answer: All five County Libraries are equipped with outside book drops for your convenience.
We’re eliminating daily overdue charges, but please be aware of our new process for overdue items that begins September 1st, 2021.
If the exact cost is not available in our records, the following averages are used:
Materials - Replacement Cost
Of course we will still be glad to renew via phone or email. Please be prepared to provide your library barcode number and item barcodes you wish to renew. Please call if you have any questions.
Answer: Requested materials are frequently referred to as "Holds"
Of course we will still be glad to place your requests via phone or email. Please be prepared to provide your library barcode number to place requests. Please call if you have any questions.
Answer: Unfortunately, at this time there is no automated mechanism to manage requests. Requests not picked up in 7 days will expire.
If you leave on vacation, you can "Freeze" your requests by logging into your Library Account in Encore and choosing "Holds". Select "Freeze" and "Update List" . You must remember to reactivate your requests upon your return.
Answer: We currently charge the following:
Answer: Study rooms are available at the Holmen, Onalaska and West Salem locations; however, you may call any La Crosse County Library location to reserve a space.
Rooms can be reserved and used for a maximum of two hours per day.
Walk-ins must sign in at the Reference Desk in Onalaska and at the Checkout Desk in Holmen and West Salem.
Unless previously approved by Staff, rooms are limited to two people at a time.
Answer: Eating or drinking is permitted only in meeting rooms, unless otherwise noted for library sponsored events.